[EXT_EP-9909] OAD offchip examples needs additional reset to load Factory Image Created: 25/Jun/20  Updated: 22/Mar/22  Resolved: 22/Mar/22

Status: Fixed
Project: Embedded Software & Tools
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Medium
Reporter: TI User Assignee: TI User
Resolution: Fixed Votes: 0
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Product: SimpleLink CC13x2-26x2 SDK BLE5 Stack
Internal ID: BLE_AGAMA-1416
Found In Release: BLE Stack BLE5-2.1.0
BLE Stack BLE5-2.1.0 RC8
Fix In Release: BLE Stack BLE5-2.2.5 RC2
BLE Stack BLE5-2.2.5
Affected Platform/Device: CC1352R1

 Description   
  • Git \ Installer version:
    • simplelink_cc13x2_26x2_sdk_3_30_00_75_CC13X2R1
  • Last successful Installer:
    • N/A
  • Test-Bed:
    • Multi-Sensor (for example, happens also with SP OAD offchip) connected to Tera-Term
  • Test Spec description:
    • The Multi Sensor app fails to reset back to factory image.
  • Application:
    • first flash: ble5_multi_sensor_cc13x2r1_ccs_FlashROM_Release_oad.bin (Erase all unprotected pages)
    • second flash: ble5_bim_offchip_cc13x2r1_ccs_Release_bim.hex (Erase pages in image)
  • Problem reproducibility:
    • 100%.
  • Problem description:
    • The Multi Sensor app fails to reset back to factory image.
    • I've made sure the image is in the external flash.
  • Steps to reproduce the issue:
    • Flash the external flash tool, and erase all the images in the external flash.(tool attached)
    • Flash ble5_multi_sensor_cc13x2r1_ccs_FlashROM_Release_oad.bin (Erase all unprotected pages)
    • Flash ble5_bim_offchip_cc13x2r1_ccs_Release_bim.hex (Erase pages in image)
    • Try to perform a factory reset (hold right button + left button, and press reset)

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